RNHIT : Software, Web Design, Hardware, Network, Electronics, BPO from Sri Lanka

Business Process Outsourcing (BPO)

Business Process Outsourcing (BPO) is the contracting out of core and non-core duties and expenses to an outside provider in order to achieve cost savings and improve productivity. Some of the areas are listed below;

Back Office	-	Financial and Accounting, Payroll, Human Resource (HR), Procurement services and Technology support.
Data Processing	-	Basic data entry, Transaction processing, Document management
Research Services	-	Content development, Product design services (Software) - CAD/CAM services
Knowledge Services	-	Customer analysis, Portfolio & risk management, Equity research
Contact Services	-	Inbound customer relations & helpdesk, Outbound telemarketing,

» Medical Transcription Services

We specialize in medical transcription. We have thoroughly trained staff capable of handling many clinical specialties including internal medicine, cardiology, gastroenterology, orthopedics, pediatrics, radiology etc.

Whether you need medical reports transcribed for private practice, a Medical Records Department at a hospital, or any other correspondence where medical terminology is needed, we can transcribe those reports for you.

Once you provide us with your letterhead and sample reports, Medical transcription templates will be made according to your specifications and the transcribed reports are produced tailor-made as your own.

· General Correspondence
· History and Physicals
· Patient Progress Reports
· Consultations
· Discharge Summaries
· Chart Notes
· Narratives
· Radiology Reports (CT Scans, MRIs, Barium Studies, Angiograms, Mammograms, etc.)

· Hospital Progress Notes
· Procedure Notes
· ER Reports
· Surgical Procedures
· Operative Reports
· Independent Medical Evaluations
· Peer Reviews

» Legal Transcription Services

We provide legal transcriptions of digital recordings, audio and video tapes for legal professionals. Outsourcing your legal transcription requirements to our specialist legal transcribers will tremendously improve the productivity of your staff as the time wasted on typing by your highly skilled and highly trained staff can be completely cut down and their efforts concentrated on more important and cost-effective responsibilities.

Our specialization in legal transcription is as follows.

· General Correspondence
· Letters to clients, other attorneys, judges, court clerks, agencies
· Legal Pleadings
· Interrogatories
· Bankruptcies
· Real Estate
· Subpoenas
· Briefs

» Word Processing Services

At RNH Infotec we provide a wide range of word processing services. Whether you have a large or small word processing requirement, we will provide fast, accurate and professional services to improve your productivity.

Our Word Processing Services Include:

· Composing/Typing of Form Letters
· Curriculum Vitae/Resumes
· Desktop Publishing
· Charts/Graphs/Spreadsheets
· Databases
· Mail Merge
· Mailing Labels
· Research Papers/Thesis
· Manuals/Proposals/Bids
· Booklets
· Power Point

» Digital Transcription Services
Digital Dictation / Digital Audio Recording / Digital Voice Recording

With our digital transcription service you are able to send us your digital audio recordings and we will transcribe them via the computer. It simply gives you the power to directly dictate into the computer or digital voice recorder and send us the digital file over email. We will transcribe it into the format you desire and email it back to you.

As our digital transcription services utilize the most advanced PC-based transcriber equipment and transcription software available – it gives us the ability to transcribe the widest selection of file formats.